Privacy Policy - Frontline Public School

Effective date: 10 August 2026

Frontline Public School, Anand Nagar, Chatar, Nawada, Bihar ("the School", "we", "us" or "our") respects the privacy of students, parents, guardians, staff and visitors. This policy explains how we handle information submitted through our mobile application, website, admission forms, contact forms and related school services.

1. Information We Collect

Depending on the service you use, we may collect:

• Student and parent or guardian names, admission details, class, section and relationship to the student.
• Contact details such as mobile number, email address and address or area.
• Information submitted in admission enquiries, applications, feedback, support requests and other forms.
• Information needed for school administration, such as attendance, academic, transport, fee and receipt records.
• Payment information or transaction references supplied by a payment provider when an online payment feature is available. We do not ask for or store your card PIN, CVV or one-time password.
• Basic technical information needed to operate and secure the application or website, such as device, browser, log and session information.

2. How We Use Information

We use information to:

• Process admissions, enquiries, school requests and communications.
• Provide student, parent and school administration services.
• Maintain attendance, academic, fee, receipt and other school records.
• Send necessary notices, reminders, service updates and support responses.
• Verify identity, prevent misuse and protect the security of our services.
• Improve the reliability and usability of our application and website.

3. Sharing and Service Providers

We do not sell or rent personal information. We may share information only when reasonably necessary with authorised School personnel, service providers who support hosting, messaging, authentication or payment processing, or public authorities when required by law. Service providers may use information only to provide the contracted service and must apply appropriate safeguards.

4. Student and Child Information

Student information should be submitted by a parent, guardian, staff member or another person authorised by the School. Parents and guardians should help students use the application responsibly and should contact us if information is inaccurate or has been submitted without permission.

5. Security and Retention

We use reasonable administrative, technical and organisational safeguards. No internet transmission or electronic storage system can be guaranteed to be completely secure. We retain information for as long as needed for school administration, legal, accounting, dispute-resolution and security purposes, after which it may be securely deleted or anonymised.

6. Your Requests

Subject to applicable law and school record requirements, you may contact us to request access to, correction of or deletion of personal information. We may need to verify your identity before acting on a request. Some records may need to be retained for legal or administrative reasons.

7. External Links and Changes

Our website or application may link to third-party websites or services. Their privacy practices are governed by their own policies. We may update this policy when our services or legal requirements change. The latest version will be made available through the relevant website or application.

8. Contact Us